Welcome to VIMYES!
We’re dedicated to giving our customers around the world a smooth and worry-free shopping experience. This page explains how and where we deliver your orders, how long it takes, and what to expect once you’ve made a purchase.
VIMYES proudly ships to the United States, Canada, the United Kingdom, and most countries across Europe, as well as selected international destinations that are supported by our trusted courier partners.
If your location is available at checkout, that means we can deliver to your address with full tracking and reliable delivery service.
(We currently do not ship to regions restricted by international courier or customs regulations.)
All orders are processed within 1–2 business days (Monday–Friday) after payment is confirmed.
Orders placed after 2:00 PM (Pacific Time) or during weekends and holidays will be processed on the next working day.
Once your order has been dispatched, you’ll receive an email with tracking details so you can follow your shipment every step of the way.
Standard Shipping: Usually arrives within 5–12 business days depending on your location and local customs clearance.
During peak seasons or remote delivery zones, shipments may take a few extra days.
We always strive to deliver your order as quickly as possible.
We currently offer Free Standard Shipping on all orders, regardless of order size or destination, as long as it falls within our supported delivery zones.
There are no hidden handling fees or minimum purchase requirements.
To ensure safe and timely delivery, we work with globally trusted logistics providers, including FedEx, DHL, USPS, and DPD.
Once your order ships, you’ll receive an email containing your tracking number and a direct link to track your shipment in real time.
If you don’t receive your tracking email within a few days, please contact our support team for assistance.
support@vimyes.com
+1 (571) 462-7744
If a delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal of the package, it will be returned to us.
In such cases, any return shipping fees will be deducted from your refund.
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once an order has been shipped, we can no longer change the destination address.
Please check your package immediately upon delivery.
If any item arrives damaged, missing, or incorrect, do not accept the parcel or sign it as “Damaged,” and contact our customer service right away.
We’ll assist you with a quick resolution or replacement.
If your delivery takes longer than expected, please reach out to us.
We’ll contact the courier and keep you updated throughout the investigation until your issue is resolved.
Our couriers do not operate on weekends or national holidays.
Orders placed during these times will be dispatched on the next business day.
All product prices on our website include applicable local taxes.
International customers may be responsible for customs or import duties depending on their country’s regulations.
If you wish to cancel an order that has not yet shipped, please contact us as soon as possible.
Orders that have already been dispatched can be returned according to our Return & Refund Policy.
For any shipping or order inquiries, please contact our friendly support team:
VIMYES
16192 Coastal Highway, Lewes, Delaware, USA 19958
Email: support@vimyes.com
Phone: +1 (571) 462-7744
Support Hours: Monday – Friday, 8 AM – 6 PM (USA Time)